No, there is no such compulsion, however, we highly recommend you to register / sign up as that makes it easy for you to track your orders and most importantly, save your precious time by saving some of the basic information like addresses and contact details for future purchases on zooomberg.com
Registering on zooomberg.com is very simple and would not take more than 2 minutes.
a) If New Customer: Click on the “My Account Icon” on the top right of the page (besides search icon) and select the option of Sign Up at the bottom.
b) If already registered: Click on the “My Account Icon” on the top right of the page (besides search icon) and enter your registered email id and password.
Once registered, you could always enjoy a completely hassle free shopping experience through your registered email id.
Ordering products on zooomberg.com is easy.
Alternatively, you could write to us at firstname.lastname@example.org if any doubts.
As many as you wish.
Please add all the selected products to the cart and then checkout. By doing this, all the products you wish to buy could be bought in a single transaction.
Yes, you can, however, the price and the availability of the products in the shopping bag are shown on real time basis. Therefore, there might be a possibility that the availability or price of the product might change from the time you added the products to the shopping bag.
You can choose to pay for your order by any of the following means:
We accept all major Credit / Debit cards (Master, VISA, Discover, Diner, RuPay). We also accept Master & VISA International cards and American Express cards.
Sometimes due to weak internet connection or network errors, the screen times out during a transaction. You may not receive a confirmation that the payment has gone through. In such cases, the order placement is considered to be unsuccessful. In such cases, if the money has been debited from your credit card or net banking account, it will be credited back via the same channel in 6-7 working days.
Please write to us at email@example.com
We are committed to protect all information that you share with us. We seek to protect your rights of privacy on systems and the site (www.zooomberg.com).
We ship products to almost all the locations in the country. However, there might be a few locations where we may not be able to ship at this point in time. Whether can we ship products to your location or not might not be prompted during the checkout process and so in such cases we shall inform you via email or a call within 2 to 3 working days.
The standard delivery time is approximately 10 to 15 working days from the time the order is processed. We suggest you read our shipping policy and also read the shipping details on the product page while ordering.
*Working days excludes Sunday and Public holidays.
You might not be able to track your order until we ship it from our end. Once you place an order, we will process it and the same would be delivered as per the standard delivery time unless there is an exception which we shall communicate via email. You can also write into us for further queries at firstname.lastname@example.org
A flat rate shipping charge of Rs. 100/- would be applicable for all orders.
For any further details regarding Shipping, please refer to our shipping policy.
If the order has not been shipped, the same could be cancelled. Please write to us at email@example.com. In such cases, the order will be cancelled and the amount paid by you (in case of pre-paid orders) would be refunded and should reflect in your account in 3 to 5 working days.
You can choose to return the product up to 7 days from the date you receive the order. You would have to inform us within 7 days from the date you receive your order. Also, ensure that the product reaches us within 15 days of it being delivered to you. Any return shipments reaching the website office after 15 days would be returned back to the customer and the cost of which would be deducted from the refund amount.
There are two methods in which a you can return the product. The details are given below.
Please note that any requests for return or exchange will be processed only after receiving the package at our warehouse.
Your refunds/credits/replacements will be processed on the basis of condition of the returns shipment sent by you and products inside the package. We would treat returns as valid only if the products are received by us in their original packaging with their seals, labels and bar-codes intact
All orders will be refunded through zooomberg store credits which could be used on zooomberg.com for future purchases. The store credits will be issued and sent to your email only once we receive your returns and the same are approved by our Quality Check (QC) department.
We are sorry, but that can’t happen. The courier personnel will be unable to accept such requests. We suggest you accept the order and separately contact our helpdesk to arrange for return of the products that you do not want to keep.