We accept all returns/exchanges within 14 days of the delivery date of the product.
Items ordered using store credits or items already exchanged, cannot be returned or exchanged again. To return you can do the following:
Fill in your order number & your Email/Contact Number on the return order option under the my account at the bottom of the page.
Once your return request is approved, we shall send you the address to which you can send the package.
*Please note that any item on sale cannot be returned.
If you want to exchange your product, we'll be glad to do that for you. You can do so by raising a request from the return order option. There are no charges for exchanging the order.
Refunds are processed within 1-7 working days after your return is received into our facility.
You can choose the refund option while placing the return request. Your order can be refunded in the following ways.
a. Store Credits
Store Credits issued can be redeemed up to 1 year, from the issued date.
You shall receive the store credits on your email in the form of a coupon code with the amount mentioned.
You can use this coupon code at the time of checkout to redeem the amount.
If the order value is less then the store credits amount, then the balance amount shall be redeemable for future orders, via the same coupon code
b. Bank Transfer
We will give you a bank transfer option if:
*You received an incorrect or a damaged product.
*The measurements are different from that given in the size chart mentioned on our website.
*The item is not as shown/described.
Rs. 150 per item for handling and logistics will be charged for all refunds. These charges can be waived if the item received is not as described, or if an incorrect item received.
Any amount issued as store credits, cannot be converted into a bank refund.
*Please note that any Shipping / CoD charges are non-refundable.
Order once placed can only be cancelled within 24hrs.